FAQs
Do you ship overseas?
Shipping is Only Available Within the continental United States. Shipping to Alaska, Hawaii, or any APO is not available. We do not ship internationally. Sorry, we cannot ship to P.O. Boxes, but we will be happy to deliver to rural routes with complete addresses and telephone numbers.
Do you ship to Alaska and Hawaii?
Shipping is Only Available Within the continental United States. Shipping to Alaska, Hawaii, or any APO is not available. We do not ship internationally. Sorry, we cannot ship to P.O. Boxes, but we will be happy to deliver to rural routes with complete addresses and telephone numbers.
How long will it take to get my order?
Echo Valley Meats strives to provide prompt delivery of our products. Please allow 3-5 business days for processing time in addition to shipping transit times. Due to the perishable nature of our products, we ship based on the transit times from our facility to the final destination within the same calendar week. For example, an order received on Wednesday, going to California, would not be shipped until the following Monday. Please refer to the zone schedule to estimate delivery times. We cannot ship to Alaska and Hawaii.
Please see Shipping and Delivery page for complete Shipping and Delivery information.
Can I return my product?
All perishable food orders are final unless you have received an incorrect order, we do not accept returns. If you have received incorrect items in your order, please call Customer Service between 9 AM - 5 PM CST at 800-994-0083 or by email us via the contact us page.
Please make sure to double check and verify your address on each order you place with us. We are not responsible for shipments that are returned to us as undeliverable, refused or unclaimed.
It is the customer’s responsibility to provide the correct shipping address, phone number and email address. Incorrect information may delay the shipment or may not be deliverable by FedEx.